We realize some of you might have lost your high score, coins, hearts and level number with the last update. For assistance to recover from this issue please do the following steps:
1. Launch Collapse! Blast
2. Press the large purple button to log into Facebook. (We will not post to your Facebook wall.)
3. Tap the options button
4. Press the support button in the bottom right.
5. Enter into the support mail the following information:
-Level number
-Number of coins
-Number of hearts
-High score
6. After we update your account, you are free to log out of Facebook and all your data will be saved. We're sorry for the inconvenience.
Did this not help? Please email: apple-games@gamehousepartners.zendesk.com