For Android Devices:
- Stop and start the app
- Clear cache for the Lucky Streak® Slots app
- Restart the device
- Re-install the game.
Note: Android devices running Android software version 4.4.4 and lower will not produce sound in Lucky Streak® Slots, as that version of the Android operating system is not compatible with HTML5 audio, which is employed in Lucky Streak® Slots.
For iOS Devices:
- Restart the app
1. Press the Home button and return to the Home screen
2. Double-tap the Home button to display recent apps
3. Tap and hold the affected app until the red minus appears
4. Tap the red minus to quit the app
5. Press the Home button, now restart the app
- Restart the device
1. Hold the Sleep/Wake button until "slide to power off" appears.
2. Slide to power off the device.
3. When it is off, press the Sleep/Wake button to turn it back on.
- Re-install the game.
If you need more help after performing the troubleshooting steps above, please send us a request via the contact form linked to the right of this page.
Thank you for playing Lucky Streak® Slots!