For Android Devices:
- Stop and start the app
- Clear cache for the Slingo® Arcade app by following these steps. (NOTE: These are general guidelines; the actual process you will follow may differ slightly depending upon which Android device you have.)
- Head to the Settings menu. This can be done by tapping the cog icon in your notification display area.
- Find Apps (or Applications, depending on your device) in the menu, then locate the app that you want to clear the cache or data for.
- Tap on Storage and the buttons for clearing the cache and app data will become available.
- Restart the device
- Re-install the game.
Note: Android devices running Android software version 4.4.4 and lower will not produce sound in Slingo® Arcade, as that version of the Android operating system is not compatible with HTML5 audio, which is employed in Slingo® Arcade.
For iOS Devices:
- Restart the app
1. Press the Home button and return to the Home screen
2. Double-tap the Home button to display recent apps
3. Tap and hold the affected app until the red minus appears
4. Tap the red minus to quit the app
5. Press the Home button, now restart the app
- Restart the device
1. Hold the Sleep/Wake button until "slide to power off" appears.
2. Slide to power off the device.
3. When it is off, press the Sleep/Wake button to turn it back on.
- Re-install the game.
If you need more help after performing the troubleshooting steps above, please send us a request via the contact form linked to the right of this page.
Thank you for playing Slingo® Arcade!