Slingo® Casino Support

Game Features

• How can I unlock more games?
• How can I add a game to my favorites list?
• What is My Spotlight?
• Can I win real money?
• What is the Daily Spin?
• How can I get free chips?

In-Game Purchases

• I accidentally made a purchase, how do I get a refund?
• I can't make a purchase at all. Why?
• I Made a Purchase in a Game but I Didn't Receive the Items. What Can I Do?

Technical Support

• General troubleshooting
• How do I find my unique player ID?
• Why does Slingo® Casino take so long to load?
• How do I contact Customer Support?

Troubleshooting Tips

• Sometimes my bet will be increased when I switch to another slot in Slingo® Casino. Why is that?
• All of my chips are gone! What happened?

Odds, Wins and Bonuses

• Why Can't I Win in Your Games? I Always Seem to Lose.

Responsible Gameplay and Self Exclusion

• Voluntary Self Exclusion / Blocking Your Game Account
• Responsible Gameplay and Setting Limits